‘How I increased sales’

AT THE conference, a panel

of successful local TCs spoke

about their experiences

and how they had become

successful.

Helen Shelver had a 114%

increase in her business

over the last year. “When I

stopped looking outward and

started looking inward, my

business changed! We have

the best team in the world –

so caring.”

Lyndill Cilliers, who had

seen a 67% increase in her

business, said: “I’m proud of

my service fee and deserve

the fee I charge. I don’t feel

guilty about what I charge.

I am open with my clients,

including about the service

fee. My clients ‘get it’ and

are prepared to pay. And I

always use Phenix.”

Debbie Taylor saw an

increase of 11% for the year.

She attributed it to having

mastered the management

reporting system and said

being able to produce

management and cost-saving

reports monthly had brought

satisfaction to her clients.

Chantel Smuts reported

an increase of 15,2%. She

has been a fan of the app,

MyTC, since its inception

and believes it helps her get

business. “I tested the app

myself and saw how easy it

was. If everyone understood

how easy it was, they would

all use it and recommend it.

I tell the client immediately

about the app. It’s an

advantage. It gives clients

access to a lot of value.”

Ros de la Hunt, a TC for 10

years and a Gold Counsellor,

had a 21% increase in her

business. She pointed out

the good commissions on

Phenix, saying she always

looked there first.