FLIGHT Centre Travel
Group (FCTG) South
Africa has appointed
Michelle Bergset as general
manager – Retail Travel
Brands.
Michelle joined FCTG last
year July as area leader –
Transformers (FCTG’s 15
retail groups in the southern
suburbs of Cape Town) after
17 years at Pentravel, where
she began her career as
a travel consultant, rising
to shop manager, national
trainer, Cape regional
manager, and national sales
manager.
Andrew Stark, md – MEA
of Flight Centre Travel
Group, says Michelle will be
responsible for Flight Centre
and Cruiseabout brands,
driving growth in the South
African leisure market. He
says Michelle is a great
culture fit for Flight
Centre and that
she has exceeded
all expectations
over the past year.
“What makes
Michelle so
successful is that
she understands
not only what
customers want,
but also what
the consultant
needs to thrive and build
a successful business. In
her new role, Michelle is
determined to draw on her
many years’ experience
to usher Flight Centre into
an era of even greater
success.”
Michelle told TNW that the
opportunity to drive FCTG’s
retail brands was a natural
progression for her, having
managed a team of regional
managers and trainers in
her 18 years of retail travel
experience. “I am
looking forward
to leveraging
my particular
passion for people
development as
well as driving
new business
opportunity and
team management
for the benefit of
FCTG and the
entire travel
industry,” she added.
In her new position,
Michelle replaces Marieke
Tucker, who will be
redeployed to Flight Centre
Australia to advance her
career after 14 years with
the South African company.
Commenting on Marieke’s
departure, Andrew says:
“She will be sorely missed,
but I am delighted to see
her follow her dream to work
in an overseas Flight Centre
country.”
Michelle to steer FCTG’s retail brands
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