Chantal Gouws is General Manager of Flight Centre Independent (FCI). She has over 23 years of experience in the travel industry. Starting as a Virgin Atlantic flight attendant, she joined Flight Centre, quickly rising through the ranks. In 2013, Gouws launched Flight Centre Independent, South Africa’s hugely successful independent travel consultant brand. Beyond her professional achievements, Gouws is a proud mother of three and takes great joy in balancing her family life with the work she loves.