BAGPORTR, a boutique baggage
collection service in South Africa,
will launch during the second
quarter of this year. The service will
initially be offered in Johannesburg.
The company will collect
passengers’ bags at their home,
hotel or other point of collection and
deliver it to the airport for loading
on to the flight. This means that
passengers will no longer have to
queue to drop their baggage off at
the airport check-in counter.
Founder of BagPortr, Juan van
Rensburg, told TNW that while
the passenger’s booking
experience has evolved
into the online space, the
passenger bag check-in
process had remained
static.
“Bag-drop queues have
become longer than checkin queues and passengers
need a better alternative.
Fortunately we have found
a solution – a mobile
check-in and bag drop,
where passengers merely
collect their bag at their
destination,” he said.
The bag collection is
ordered online and collected
up to four hours prior to
the passenger’s departure.
The bag is then sealed
in a tamperproof bag and
transported under strict
airport security guidelines.
BagPortr will collect from
any address within 60km
of the airport. The service
costs R400 per bag (can
vary depending on the time
of collection). It is worth
noting that a 50% discount
applies for any additional
bags on the same booking,
collected at the same
address.
BagPortr’s IT and back
office is powered by Nacelle.
The company provides
digital solutions aimed
at delivering a seamless
passenger experience.