Delta Air Lines has taken a strong stance on mask-wearing on its flights, and will ban passengers who refuse to wear a mask.
A spokesperson told CNN that anyone who refused to comply would not be able to book future flights on the carrier.
Plastic face shields may be used in addition to a mask but are not approved mask replacements. Any mask with an exhaust valve is not approved as an acceptable face mask, according to Delta’s website. Face coverings will also be required across all Delta touchpoints, including the lobby check-in, Delta Sky Club, boarding gate areas, and air bridges.
Delta urges customers with underlying conditions that explicitly prevent the wearing of a face covering or mask to reconsider travel, or complete a ‘Clearance-to-Fly’ process prior to departure at the airport. As the process can take over an hour, passengers who require this exemption must arrive early.
