Car Rental Feature September 2024

23 Sep 2024

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What is the most challenging aspect of offering value-added services to clients?

Value-adds from suppliers are scarce due to high demand (11%)

Adding value needs very good rapport between supplier and agent (17%)

Managing customer expectations – give them an arm and they want a leg (22%)

Time constraints in providing personalised value-added services (17%)

My expertise and experience already adds value (33%)