Threat: I can never know as much about my client as AI will (3%)
Threat: I can never respond as fast as AI (0%)
Threat: AI draws information from the whole globe (3%)
Opportunity: I can use AI to help my client fast (18%)
Opportunity: I can build my travel business using AI (14%)
Neither: Nothing can replace my relationships with my clients (23%)
Neither: The pandemic showed us that humans are needed in the travel chain (38%)