Eighty-five percent of travel agents say they love their job but only 31% are happy with the salary they’re earning.
This was one of the key findings from TNW’s revealing state-of-the-industry survey, looking at the challenges the industry faces when recruiting and developing young talent. Much has been said on this topic but what exactly is the situation? TNW surveyed 462 travel agents and 50 corporate travel buyers to find out.
The survey was split into two groups: Gen Y, which represents participants with 10 years or less work experience, and Gen X, those with 11 years or more work experience.
Only a small percentage of agents who participated in the survey earn more than R30 000 a month, before deductions. The majority of Gen Y consultants said they earned between R5 001 and R8 000 per month. The majority of the more senior participants indicated they earned between R20 001 and R30 000.
For more on this story and the full survey report, see TNW June 4
