KLM is warning agents and passengers that the security queues at Schiphol are extremely long and passengers travelling to South Africa should arrive at the airport at least four hours before departure time.
The airline said persistent security queues had meant it had resorted to reducing the sales on flights up until last Sunday, May 29, due to persistent security problems at the airport. This action was taken to guarantee seats for customers in case they needed to be rebooked due to the chaos at the airport.
KLM said it was receiving lots of questions from passengers who have seen the queues at security in recent days and are hesitating to travel to, from or via Schiphol. Passengers who prefer not to travel due to this situation can be reaccommodated by rescheduling and rebooking.
